Unified communications (UC) is a single solution offering integration of real-time communication services, such as instant messaging, presence information, telephony, visual communication, call control and speech recognition, with non-real-time communication services, such as voice mail, e-mail, SMS and fax. UC is not a single product, but a set of products that provide a consistent unified user interface and user experience across multiple devices and media types.
Business-quality visual communication plays an important role in many unified communications strategies. The integration of both will enrich the total visual communication experience for your organization, without creating communication islands. Interoperability between business-quality visual communication in your conference rooms and desktop users at the office, at home or on the move offers endless possibilities and will benefit all aspects of your business.
As part of KPN, Talk & Vision is in a position to bring you the best of both worlds. An example of our cooperation is the support of our visual communication solutions in Microsoft Lync, Cisco CUCM and Jabber solutions.
We will be happy to sit with you and discuss your unified communication strategy and advise you on implementing a tailored, fully integrated UC solution.